Read, Review, Reflect | We Wish We Had KnownChapter Eighteen: The Customer Is Not Always Right! - William McCarthy, PhD Using an analogy that captures reader attention (driver...
Read, Review, Reflect | We Wish We Had KnownChapter Seventeen: Create Your Personal GPS - Nancy Kruschke In this chapter, Nancy delivers solid advice for allocating time to get...
Read, Review, Reflect | We Wish We Had KnownChapter Sixteen: Three Ways to Improve Your Diversity, Equity, and Inclusion Efforts - Lisa Koenecke Creating and maintaining inclusive...
Read, Review, Reflect | We Wish We Had KnownChapter Fifteen: The Deal is Never Done Until the Check Clears - Lee S. Johnsen It is so easy to make assumptions regarding a colleague's...
Read, Review, Reflect | We Wish We Had KnownChapter Fourteen: Discover Your Unique Selling Proposition - Tara Ingalls Articulating the unique aspects of your business is vital to...
Read, Review, Reflect | We Wish We Had KnownChapter Thirteen: Constructive Joy: The Indispensable Twin to Hard Work - Hollie H. Hollister Hollie walks us through a 3-step process...
Read, Review, Reflect | We Wish We Had KnownChapter Twelve: How to Create a Strategic Marketing Plan and Take Action - Carol Goedken Using a concrete and timebound structure, Carol...
Read, Review, Reflect | We Wish We Had KnownChapter Eleven: Be Your True Self - Scott Forester We know that 'fit' is important. We pay close attention when we are purchasing shoes,...
Read, Review, Reflect | We Wish We Had KnownChapter Ten: Be Kind to Your Client and Yourself - Ellen Foley Ellen provides a launchpad to explore and reflect on the behaviors and...
Read, Review, Reflect | We Wish We Had KnownChapter 9: Meet Employees and Clients Where They Are - Chris Flessert Fundamental keys to providing exemplary consulting service include:...
