Read, Review, Reflect | We Wish We Had KnownChapter Twenty: Be the Best SME Ever! - Dawn J. Mahoney A critical aspect of being a subject matter expert (SME) is working...
Read, Review, Reflect | We Wish We Had KnownChapter Nineteen: Principles Matter: Honesty is the Best Policy - Diana Mahaffey Don't let an awkward inquiry derail your ability to...
Read, Review, Reflect | We Wish We Had KnownChapter Eighteen: The Customer Is Not Always Right! - William McCarthy, PhD Using an analogy that captures reader attention (driver...
Read, Review, Reflect | We Wish We Had KnownChapter Seventeen: Create Your Personal GPS - Nancy Kruschke In this chapter, Nancy delivers solid advice for allocating time to get...
Read, Review, Reflect | We Wish We Had KnownChapter Sixteen: Three Ways to Improve Your Diversity, Equity, and Inclusion Efforts - Lisa Koenecke Creating and maintaining inclusive...
Read, Review, Reflect | We Wish We Had KnownChapter Fifteen: The Deal is Never Done Until the Check Clears - Lee S. Johnsen It is so easy to make assumptions regarding a colleague's...
Read, Review, Reflect | We Wish We Had KnownChapter Fourteen: Discover Your Unique Selling Proposition - Tara Ingalls Articulating the unique aspects of your business is vital to...
Read, Review, Reflect | We Wish We Had KnownChapter Thirteen: Constructive Joy: The Indispensable Twin to Hard Work - Hollie H. Hollister Hollie walks us through a 3-step process...
Read, Review, Reflect | We Wish We Had KnownChapter Twelve: How to Create a Strategic Marketing Plan and Take Action - Carol Goedken Using a concrete and timebound structure, Carol...
Read, Review, Reflect | We Wish We Had KnownChapter Eleven: Be Your True Self - Scott Forester We know that 'fit' is important. We pay close attention when we are purchasing shoes,...
